Offers a risk free, full money back guarantee. If for any reason you are dissatisfied with your purchase or would simply like to return it, you may do so within 14 days.
All returned or exchanged items must be:
- Returned within 14 Days .
- In new condition.
- In their original packaging.
- Must include all packing material, blank warranty cards, manuals, and accessories.
- Ship via insured ground service (USPS or UPS) with a tracking number. Return shipping charges are the responsibility of the customer. We are not responsible for lost or damaged packages.
We reserve the right to refuse any return if there are:
- Any signs of wear.
- Parts of the item are missing.
Items under $400 USD do not have a restocking fee.
Select items sold on Charmclores.com may be considered a "Special Order" and subject to a limited return policy. A "Special Order" may be:
- Items that we do not have in the warehouse
- Items that we do not have listed on our website that are specially ordered from our distributor
- All orders that have a sale price equal to or greater than $400.